Refund policy
Refund Policy
If you have any questions regarding returns, please email us, and we will provide the necessary postage details.
Please note:
- We do not cover return shipping costs for any country.
- Lienntje can only accept returns of items within 30 days from the date your order was received. All items must be returned to us before a refund or exchange can be processed.
- Do not use scissors or knives to open your package; simply tear the packaging open. Returns with scissor or knife marks will not be accepted.
- Inspect items thoroughly upon receipt. We will only accept products returned in their original condition and fit for resale, unless we have been notified in advance that the item is faulty.
- Delivery charges are non-refundable.
Thank you for your understanding.