Shipping policy

Shipping policy

Thank you for shopping at LIENNTJE. We appreciate your business and want to ensure a seamless shopping experience, including timely and reliable delivery of your orders.

Processing Time

All orders are processed within 3 business days. Orders are not shipped on weekends or holidays.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Methods

 We offer the following shipping methods:

  •   Standard Shipping: 7 - 10 business days | Free
  •   Express Shipping with DHL & UPS : 3 - 6 business days | €8.95
  •   Express Shipping with DHL & UPS + Insurance : 3 - 6 business days | €59.95

Insurance

Our shipping insurance ensures your peace of mind. In the unfortunate event of theft or loss during transit, we take full responsibility. You'll receive a replacement artwork at no cost or opt for a hassle-free refund. Your satisfaction and security are our top priorities.

Order Tracking 

Once your order has been shipped, you will receive a shipment confirmation email with tracking information. Please note that the tracking information may take up to 3 business days to be updated.

Shipping Delays

In the event of unexpected delays in shipping, we will promptly inform you via email. We appreciate your understanding and patience during such situations.

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Lost or Stolen Packages

LIENNTJE is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier and file a claim.

Returns Due to Shipping Issues

If your order is returned to us due to an incorrect address provided by the customer, failure to collect the package, or any other shipping-related issue, additional shipping fees may apply for reshipment.

Contact Information

If you have any questions about our shipping policy, please contact us at info@lienntjeglobal.com

By placing an order with LIENNTJE, you agree to the terms outlined in this shipping policy.

Thank you for choosing LIENNTJE

We are committed to delivering the finest quality hair wigs and toppers, crafted from 100% real human hair ethically sourced from trusted donors in India through our exclusive partnership with renowned Indian hair production companies. This collaboration ensures superior authenticity, durability, and craftsmanship. We prioritize transparency and integrity, providing you with meticulously crafted products that help you look and feel your best. Experience the Lienntje difference, where quality meets integrity.

Our Mission

At LIENNTJE GLOBAL, our mission is to make elegant, safe, and simple wigs available to everyone. We believe that every individual has their own unique style and personality. LIENNTJE GLOBAL is dedicated to creating exclusive wigs and toppers for each customer.

We aim to make a positive difference in your everyday life by providing the most comfortable and fashionable human hair wigs and toppers.